| Q: |
Will Pet Watchers give my pet medication? |
| A: |
We can pill your dog or cat, or give ear or eye
medication and topical ointments. However, we will
not administer any injections such as insulin and
suggest you board your pet at a veterinary clinic. |
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| Q: |
What is bonding,and what sort of insurance does Pet
Watchers carry? |
| A: |
A bond covers againist theft. We also carry liability insurance
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| Q: |
How long does the pet sitters visit last? |
| A: |
Our visit last 25 minutes unless a longer time frame
is requested.
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| Q: |
Who are you pet sitters? |
| A: |
Our sitters are local residents from all walks of life.
We have homemakers, people in dual careers, retirees,
undergraduate and post graduate students, as well as
those who are taking a break from hectic professions
such as social work and law. Although the sitters are
a very diverse group, they all share a common thread.
They are conscientious, animals lovers and have owned
and/or work with animals.
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| Q: |
What does a "consultation" consist of? |
| A: |
We come to your home to meet you and your pet. We
will ask you questions about your pet's activity levels,
feeding habits, what your pets like and don't like, your
home needs (mail, newspaper, plants watered) as well as
emergency phone numbers and contacts. At this time we
will also need two sets of keys. The consultation takes
approximately half an hour. If you would like to meet the
sitter who will be coming into your home we can arrange
this for a fee of $5.00. We encourage our clients to meet
their sitters so they feel absolutely comfortable leaving
their pets and home in our care.
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| Q: |
How frequently do you visit our pet? |
| A: |
We will follow the same schedule as you do with your
pet regarding feeding and walking intervals. We suggest
that you maintain the same schedule for your pet that you
would if you were home.
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| Q: |
What is Pet Watchers cancellation policy? |
| A: |
Our office is open Monday through Thursday from
9am to 4:30pm and Friday from 9am to 1pm. We would
appreciate any cancellations on those days before 10am.
This allows us time to notify your sitter when they
call each morning. On weekends we check our messages
daily but cannot guarantee that we will be able to reach
your sitter in time to cancel. We suggest that you
call us as soon as you think your plans have changed and
we will do our best to accommodate that change.
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| Q: |
How far in advance do I need to make reservations? |
| A: |
As far in advance as your plans allow. Unfortunately
we have had to turn away last minute callers during
the busy holiday weekends each year. Especially during
the Thanksgiving through New Years holidays. We ask
all our clients to make their reservations early.
Additionally, payment for Thanksgiving arrangements
are due by November 1st, and Christmas and New
Years payments are due by December 1st. Advance
payments allows us to secure a scheduled time for
your pet.
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| Q: |
What will my sitter do if my pet becomes ill? |
| A: |
Ill animals are always our highest priority. If necessary
we will take your pet to your vet and if they can not be
reached we'll go to our vet or Animal 911. Our policy
is not to disturb you on your vacation if it can be avoided,
but we will do so in an emergency. This is why itineraries
and phone numbers are required by Pet Watchers for your
destination as well as any local emergency contacts.
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| Q: |
How do we get the keys back? |
| A: |
You can pick them up at our office after they are
returned To Pet Watchers by your sitter, or we can
mail them to you via certified mail ($5.00 charge),
or we hold can hold onto them for your next trip.
Key tags only have your pets name and reference number
on them. Never your name or addresss.
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If you any additional questions please contact us at
(847) 328-0460 or contact us on the web at the"Information
Request" page. |
